Wednesday, March 15, 2017

Alzheimer's Dementia

A few facts about Alzheimer’s Dementia (AD):
·      People currently live for up to 20 years after being diagnosed with Alzheimer’s Dementia
·      Over 5 million people in the US are currently diagnosed with Alzheimer’s Dementia
·      No two people experience the disease in the same way
·      There is no cure. The diagnosis of Alzheimer’s Dementia is a terminal diagnosis.
Mrs. R is 82 years old and was recently diagnosed with Alzheimer's Dementia (AD). She lives with her husband and has 2 adult daughters who live nearby. They are in your office wanting to talk about making long term care plans and write advanced directives for her and Mr. R. There’s a lot to talk about and making sure everything is covered is a daunting task. Legal Nurse Consultants can help.
The top THREE ways a legal nurse consultant can help:
  1. Legal Nurse Consultants can provide life care planning services.  Some Legal Nurse Consultants are Life Care Planners, others can locate an appropriate Life Care Planner. 
Life Care Planners are specialists who not only help determine the cost of care, but help develop a plan to use resources wisely so that the resources last the rest of Mrs. R’s life and that no one is bankrupt at the end of Mrs. R’s life. 

Mrs. R has a progressive disease and will require more care as time goes on. Knowing what the costs are going to be will allow Mrs. R’s family to make appropriate choices regarding Mrs. R’s care

2.    Legal Nurse Consultants can help assess Mrs. R’s ability to participate in deciding her long-term care.

Dementia, all types of dementia, affects all people differently, and we don't understand much if anything about the disease process. But we do understand that it is possible to be totally aware of the situation around you but not remember what day it is or where you are exactly. 

A legal nurse consultant will help you locate expert neurologists. Expert neurologists can help Mrs. R’s legal documents stand up in court if someone decides to say that Mrs. R was too confused to participate in the decision process.

A legal nurse consultant can even attend the visit with Mrs. R to ensure that the neurologist does a full mental status exam, and inform you if they do not.

3.    Legal Nurse Consultants can guide Mrs. R’s family through the difficult medical decisions.

Legal Nurse Consultants have both personal and professional experience with those end of life decisions and the appropriate legal nurse consultant can guide families through the difficult decisions that they need to make.


They can help the family understand what the different options are, why they benefit from both a living will and a MOLST form, or even what a MOLST form is.



Contact us today to help ensure that your clients are extremely satisfied and refer their friends and family to your practice for all their legal needs.

Wednesday, July 13, 2016

#safestaffing or Why a Legal Nurse Consultant

A legal nurse consultant championing for safe staffing.  If that person isn’t an oxymoron waiting to happen, I’m not sure what is.

Why would I as a legal nurse consultant want safe staffing you ask?  Wouldn’t it bring in more work for you if things just maintained the status quo?  Well of course. Medical malpractice attorneys thrive on mistakes. And when the status quo is maintained lots of mistakes are made. Mistakes make headlines.  If you’ve been at all in tune to the news, or briefly to that little side bar on Facebook that shows the leading stories in any given day, a research study  out of Johns Hopkins named medical errors as the third leading cause of death in the US behind heart disease and cancer. The study claims that a MINIMUM of 250,000 deaths a year are a direct result of medical errors.

That’s a heck of a lot of people.  What if it was your significant other, your parent, or your child?  You’d be upset, and you’d want someone to pay.  And you’d call up an attorney who would review the case and find negligence on the part of the caregivers. Maybe someone would lose their job over it, or maybe if you were really lucky systemic changes would be made and no other person would end up in the same situation that your family member was in.

But much of this is off point, or general background information. It does not tell you why I support safe staffing and why I feel that everyone should be out there supporting safe staffing.
Mistakes happen, and they’ll continue to happen safe staffing or not, and so I’m not too worried about there being enough work for personal injury attorneys.  No I’m more concerned with the stress we’re putting on the healthcare system as a whole and sustaining the entire system before we fall into a black money hole.

For me that starts with the nursing home and the long term care setting. In my previous post I discussed hospital staffing and hospital acquired pressure ulcers, and that appropriate staffing plays a HUGE role in pressure ulcer prevention. In the long term care setting it’s even more of an issue.  Because patients in the long term care setting have different needs than the hospital the staffing needs are not the same.  While many require nursing monitoring, more of what they require can be provided by unlicensed personnel (CNAs) and licensed practical nurses (LPN) allowing the registered nurse (RN) to assess and work on health maintenance behaviors and family education.  Ideal staffing would be two patients/residents to every CNA, four patients/residents to every LPN, and eight patients/residents to every RN.  So each RN would be responsible for four CNAs and two LPNS that would make up the primary care team. I would also assign them a set of rooms together so that the staff members aren’t running up and down the hall like crazy people.

There would be an increase in people watching their patients. I know from personal experience when I can closely watch a patient I can provide them with better care. I can also provide the family with better and more in person education and support. Many times in the long term care setting the patient isn’t going home for whatever reason and the nurses when they can provide support become family. They also have time to explore and really get involved in unique and appropriate therapies for their patients, such as busy mitts and books for dementia patients. But more importantly they have time for the every day things, like making sure patients are appropriately groomed, teeth brushed, and ambulated. In a traditional nursing home setting patients are regularly gotten up early or late, but not necessarily because the patient wants to, and by the time that the nurse finishes her AM care, its time for noon care, and then the shift is over, the nurse hasn’t sat down, let alone provided any care for her patient on any given shift.

A CINAHL (Cumulative Index of Nursing and Allied Health Literature) search of the terms “nursing home” and “staffing levels” returned 1,548 results, with the earliest articles dating back to 1986. It’s important to note that the majority of the research was done within the last five years. This is the time limit used to indicate the most recent research.

An Italian study by Sabatino, Kangasniemi, Rocco, Alvero, and Stievano in 2014 which was published in the Journal of Nursing Ethics in 2016 looked at how nurses perceive nursing, especially in light of the increased staffing ratios internationally. The conclusions that Sabatino et. al. draw from the study were that nurses define their professional dignity, and how they therefore perceive the role of the nurse value the inalienable dignity of humans as individuals, but at the same time connected to extrinsic values and material aspects (p. 285, 286). The extrinsic values, including poor nurse to patient ratios were cited by the nurses participating in this study as considered as urgent and as important as the intrinsic values related to perceived individual dignity (Sabatino et al., 2016, p. 286). Study authors identify weaknesses to include the Italian educational system. However as a United States nurse I see many of the same issues right here in the United States including balancing the workload and perception. In other words it’s not just the Italian educational system that sends its new nurses out unprepared, the US system does as well.

Because money speaks louder than words ever do, in the era of big data, even nurses collect data.  Using information like the nursing management minimum data set helps define the value of nurses and what the costs truly are, as well as helps provide some of the resources for the researchers to help define the financial costs of the lack of safe nursing (Pruinelli, Delaney, Garcia, Caspers, & Westra, 2016, p. 71).
A CINAHL search of the term “safe staffing” returned 615 results the earliest in 1986.  Since 2011, 299 pieces have been published that encompass the term “safe staffing.” Of those 299 pieces 199 were peer reviewed, and only 5 were peer reviewed research studies.  Safe staffing research needs to be done yesterday. We have no idea of the impact that the lack of safe staffing is causing. With articles such as Makary’s focusing on medical errors as the third leading cause of death, and a lack of research into safe staffing we cannot even begin to correct the problem of medical errors. We need to know all of the causes of medical errors, from lack of sleep for the medical residents to mandatory overtime for the nurses, each problem individually and systemically needs to be addressed before we can make medical errors something other than the third leading cause of death.

This problem isn’t unique to the US. One of the few peer reviewed articles that I pulled from my above search was a UK article on safe staffing in senior care areas in their hospitals. Even after recommendations from the Royal College of Nursing to improve staffing levels in 2011, no improvement had been made a year later. Hayes and Ball (2012) reported that the current ratio of nurses to patients to start care was 1:9 and the goal was 1:7 with the goal of providing more registered nurses when the patients are sicker, and allowing those on the unit, and those with knowledge about the patients to make the call about staffing (p. 21).

So I’ve talked about what I feel is ideal staffing, what the research shows related to safe staffing, and a bit about why as a legal nurse consultant consultant might not want safe staffing, but I haven’t talked about why I would want it. I want safe staffing because I’m not just a provider, I’m a consumer of healthcare services. I want the best, because as a healthcare consumer I deserve the best. We all deserve the best. It shouldn’t be accessible to only the wealthiest who can pay for the caregivers, or those who have great insurance, but to everyone. And to me, that is the bottom line, the most important, and the reason that I am a consultant. It’s a way, small, and insubstantial in some ways, but extraordinarily powerful in others, for me to make a difference in the system. Going forward from time to time I will look at the changes in staffing rules in the US and the publicity around this in this blog, but the posts may not be as long as this one, nor as detailed. In light of what has happened recently, this morning eight people are not part of this world who were the change are not part of it, and the world is talking about what it takes to keep the people on the street safe, as police officers or from the police, but less and less is heard about what happens to keep those of us in hospitals safe as patients. It is important to keep talking and keep having the discussions and continue to make our voices heard, not because its easy, and not because it benefits me as a legal nurse consultant, but because it’s right.

I am an active Rotarian and our Past International President’s message was be the good. Standing up for safe staffing, taking the time to put the message out there, and speaking out in my own way are my way of being the good on this issue. How are you going to be the good for an injustice that you see in the world?
References
Hayes, N., & Bell, J. (2012, May). Achieving safe staffing for older people in hospital. Nursing Older People, 24(4), 20-24. Retrieved from http://www.nursingolderpeople.co.uk
Makary, M. A., & Daniel, M. (2016, May 3). Medical error– the third leading cause of death in the US. BMJ, 353. http://dx.doi.org/10.1136/bmj.i2139
Pruinelli, L., Delaney, C. W., Garcia, A., Caspers, B., & Westra, B. L. (2016, March April). Nursing managment minimum data set: Cost-effective tool to demonstrate the value of nurse staffing in the big data science era. Nursing Economic$, 34(2), 66-71, 89. Retrieved from http://www.nursingeconomics.net/
Sabatino, L., Kangasneimi, M. K., Rocco, G., Alvaro, R., & Stievano, A. (2016, May). Nurses’ perceptions of professional dignity in hospital settings. Nursing Ethics, 23(3), 277-293. Retrieved from http://nej.sagepub.com/

Wednesday, May 11, 2016

Safety and Quality Improvement in the Hospital

Ahead of this post- this is an expansion on a paper I wrote for my masters program.  I chose this post today because tomorrow is Florence Nightingale's birthday and the cumulation of nurses week.  Hopefully next week I'll post more about safe staffing.

Problem Statement and Literature Support
 Pressure ulcers are considered an easily preventable nursing error caused by poor quality nursing care. The Agency for Healthcare Research and Quality (AHRQ) states that pressure ulcers affect 2.5 million patients per year (Agency for Healthcare Research and Quality [AHRQ], n.d., figure 1.1). In Minnesota there were 104 pressure ulcers reported via centralized reporting in 2015 (Tingle, 2016, p. 274). A United Kingdom study by Collier (2015) found that in 2014 there were 610 hospital acquired pressure ulcers (HAPU) reported in the Lincolnshire Hospital reporting tool (table 1). The Lincolnshire Hospital Trust in the United Kingdom and Minnesota in the United States are some of the few places requiring reporting of HAPUs. Ma and Park (2015) demonstrated that increased quality of care provided by nurses as demonstrated by achieving and maintaining the Magnet Status designation, reduced the number of pressure ulcers that patients received while hospitalized. (p. 566). Literature exploring the cause of HAPUs in retrospective studies as well as those examining prevention innovations and methods is considerably limited. A brief search of CINAHL (Cumulative Index of Nursing and Allied Health Literature) using the term pressure ulcer retrieved over 5,000 results. When the term hospital acquired was added to the search, either prior or after the phrase pressure ulcer, the search returned no results.

Further and of significant concern to this nurse, was the lack of long-term randomized control trials into the routine of turning and repositioning a patient every two hours.  Even the Cochrane database, considered the gold standard for instituting evidenced based practice changes, has very few reviews of the basic nursing behavior.  Using the search term "pressure ulcer" resulted in 65 overall reviews, and of those five looked at interventions not directly related to treatments (i.e. wet to dry dressing, honey, etc), rather organizational support and other staffing needs to provide safe and appropriate patient care.

There is a secondary concern with the lack of long term research into the turning cycle used by nursing staff.  During a patient's awake time repositioning every two hourse is easy on the nursing staff and makes logical sense when a shift is an even number of hours long. However, sleep cycles have been demonstrated to be 90 minutes long, and restful sleep, specifically the delta, non-dreaming deep sleep phase, has been demonstrated for tissue healing. If the nursing staff continues to reposition patients every two hours without regard to the patient's sleep cycle, are we, as nurses, actually contributing to the problem.
Rational
Much of the research done on pressure ulcer reduction and prevention has been done at the single acute care hospital setting with few studies resulting in interventions that can be easily implemented in other facilities. Additionally, those studies that examine more general views on preventing HAPUs and empirically examine HAPUs are primarily done in Europe and Asia. A study done in one hospital demonstrated that most of the hospital staff involved with pressure ulcer prevention have an average level of knowledge about general pressure ulcer prevention practices and a negative viewpoint towards pressure ulcer prevention (Kaddourah, Abu-Shaheen, & Al-Tannir, 2016). Chaboyer, Gillepsie et. al. (2014) found that there are limited randomized controlled trials for best practice for pressure ulcers internationally, which limits the implementation of best practices. Even the current best practice, turning and repositioning every two (2) hours, which is considered practical, has not been tested with randomized controlled trials. Two well designed studies specifically focused on reduction of healthcare acquired pressure ulcers (HAPU) in their facilities. The first study focused on HAPU reduction in the hospital’s intensive care unit, achieving a 69% reduction in HAPUs in the hospital’s intensive care unit during that time frame (Swafford, Culpepper, & Dunn, 2016, p. 152). The second study was hospital wide and focused on nurse led interventions. This facility achieved an 80% reduction in their incidence of HAPU since the introduction on the interventions (Fabbruzo-Cota et al., 2016, p. 110). Both of those studies would be difficult to expand to other health facilities, but what is learned can be applied in the design of future hospital specific programs.

Plan Design
The initial stages of a plan to decrease HAPUs in the hospital involve (1) data collection of the rates of HAPUs within the organization (2) educational assessment of the staff and (3) equipment assessment. The next stage would include researching and discussing means of improvement and reduction rates with staff. The third stage is implementing a plan, followed by evaluation. If the plan does not result in reduction of pressure ulcers, the process will start again at educational assessment. If the plan does result in a reduction, the evaluation should continue and modifications should be made as additional information about the development and prevention of HAPU’s become available to ensure that best practices continue. Godlock, Christensen, and Feider (2016) recommend the FOCUS-PDCA model for instituting any systemic change.
FOCUS-PDCA consists of nine steps:
  • Find a process to improve
  • Organize a team
  • Clarify the current process
  • Understand variations in the current process
  • Select process improvement
  • Plan the improvement
  • Do the improvement
  • Check for improvement
  • Act to hold gains
If the nursing staff is not on board with a change, as many know, change cannot be implemented even if the current methodology is fragmented and is likely to cause patients or staff harm.  In using a method such as the FOCUS-PDCA method, there is room for staff involvement, and this will make change smoother.

In implementing a HAPU reduction program that would be scalable to other facilities and even across a hospital, there are a few considerations. First, is the issue of culture, including the nurse’s thoughts about pressure ulcers and staffing should be considered. Staff with excellent knowledge as to pressure ulcer formation and prevention can result in significant decline in pressure ulcers. Swafford, Culpepper, and Dunn (2016) achieved a sixty-nine percent (69%) decline in pressure ulcer formation in the presence of an approximately twenty-two percent (22%) in admissions in that same time period (p. 152). Swafford, Culpepper and Dunn (2016) credit some of the reduction to education of the staff. (p. 152). Additionally, in a whole hospital implementation of a HAPU reduction program education showed to contribute to an eighty percent (80%) decline in HAPUs (Fabbruzo-Cota et al., 2016, p. 110). Both studies emphasized the importance of education through the process, including the education in the use and importance of the tools. Additionally both the small ICU only study and the larger hospital study demonstrated that providing their staff with adequate and appropriate equipment and management support encouraged staff to use the equipment and work towards best practices in their own personal practice.

Other concerns that need to be addressed in terms of HAPU improvement includes staffing levels.  Many nurses in active practice whom I have spoken with state their primary barrier to pressure ulcer prevention- even current practice- is staffing levels.  The nurses state that they do not have time to do comprehensive head to toe assessments or ensure that those with continence issues are clean and dry more than once or twice a shift.  In a twelve hour shift, those with positioning issues, and continence issues should be checked and repositioned a minimum of 6 times by assorted staff members.
It would be simple to say that adding more nurses and more support staff will solve the problem, a complete HAPU reduction plan will include appropriate staffing, education of the staff, and equipment to prevent staff and patient injury. None of this is cheap, but the long run savings in prevented pressure ulcers, as well as increased reimbursement from Medicare and Medicaid would offset any losses suffered by the hospital in not only the initial cost of implementing such a program but maintaining the program.

Based on the general success of previously implemented best practices within a single unit as well as whole hospital settings, it can be expected that a well instated HAPU reduction program should see a reduction in HAPUs of fifty percent (50%) or better over a one year period. Godbold et. al. (2016) emphasized the importance of continued ongoing monitoring (A- Act to hold gains) as key in making sure that the reduction holds.  If the hospital wants to continue to reduce HAPUs or maintain the decreased risk of HAPUs in their facilities, then the hospital cannot start to reverse what has been done. This includes not decreasing staffing levels, keeping equipment in good repair, and ensuring that their nursing staff has access to and participate in an evidence based practice system.

References
Agency for Healthcare Research and Quality. (n.d.). Preventing pressure ulcers in hospitals: Are we ready to change. Retrieved from http://www.ahrq.gov/professionals/systems/hospital/pressureulcertoolkit/putool1.http://www.ahrq.gov/professionals/systems/hospital/pressureulcertoolkit/putool1.html

Chaboyer, W., Gillespie, B., McInnes, E., Kent, B., Whitty, J., & Thalib, L. (2014, April 3). Repositioning for pressure ulcer prevention in adults. Cochrane Database for Systemic Reviews. http://dx.doi.org/10.1002/14651858.CD009958.pub2

Collier, M. (2015, October). The development and benefits of 10 year’s experience with an elctronic monitoring tool (PUNT) in a UK hospital trust. European Wound Management Association, 15(2), 15-20. Retrieved from http://survey.hshsl.umaryland.edu/?url=http://search.ebscohost.com.proxy-hs.researchport.umd.edu/login.aspx?direct=true&db=c8h&AN=110787594&site=ehost-live

Fabbruzo-Cota, C., Frecea, M., Kozell, K., Pere, K., Thomspon, T., Thomas, J. T., & Wong, A. (2016). A clinical nurse specialist-led interprofessional quality improvement project to reduce hospital-aquired pressure ulcers. Clincal Nurse Specialist, 110-116. http://dx.doi.org/10.1097/NUR.0000000000000191

Godlock, G., Christiansen, M., & Feider, L. (2016, January/February ). Implementation of an evidence-based patient safety team to prevent falls in inpatient medical units. MedSurg Nursing, 25(1), 17-23.

Kaddourah, B., Abu-Shaheen, A. K., & Al-Tannir, M. (2016, February 24). Knowledge and attitudes of health professionals towards pressure ulcers at a rehabiliation hospital: a cross-sectional study . Biomed Central Nursing , 15(17). http://dx.doi.org/10.1186/s12912-016-0138-6

Ma, C., & Park, S. H. (2015). Hosptial magnet status, unit work enviornment, and pressure ulcers. Journal of Nursing Scholarship, 47, 565-573. http://dx.doi.org/10.1111/jnu.12173

Swafford, K., Culpepper, R., & Dunn, C. (2016). Use of a comprehensive program to reduce the incidence of hospital aquired pressure ulcers in an intensive care unit. American Journal of Critical Care, 25(2), 152-155. http://dx.doi.org/10.4037/ajcc2016963

Tingle, J. (2016). Patient safety perspectives from other countries: the Minnesota system. British Journal of Nursing , 25(5), 274-275. Retrieved from http://eds.b.ebscohost.com/ehost/pdfviewer/pdfviewer?sid=ce6c281a-f5d9-4cdb-9dba-83a2b3582523%40sessionmgr102&vid=0&hid=111

Monday, March 28, 2016

Abbreviations

This Monday after Easter we continue our abbreviation series with another type of post hospitalization care.

This is the most common area outside of the hospital that personal injury attorneys see malpractice cases, because of the long term patient stays, low and inappropriate staffing levels, and general lack of funds.

Without further ado:

SNF- Skilled Nursing Facility 

Pronounced "SNIFF" like when you have the sniffles. 

 A SNF is more commonly called a nursing home, and outside of the medical community you will not hear them referred to as SNF's. The reason for the term is to differentiate them from assisted living facilities (next week's abbreviation). 

A SNF has nursing care (RN) around the clock even if they don't have an appropriate numbers. A SNF can take patients who are not as sick as those who need LTAC services, but still require nursing care. 

As with LTAC the most common place to see or hear the abbreviation is in the case management notes or in the discharge notes and instructions. 

Examples

Electronic information about admission transferred to three SNF for admission approval. 

Discharge to SNF once accepted. 

    

Monday, March 21, 2016

Abbreviation

Spring came yesterday to the northern hemisphere, and in the DC area was rung in with a last fight for winter. So with spring comes dieting because summer is just around the corner and everyone wants to look their best when wearing the least amount of clothing.

Today's abbreviation came from there.  Again, a title.  This is someone whom you may not want to depose in a medical malpractice case as they make recommendations but usually have very little influence in the application of their recommendations.  Tomorrow I'll elaborate on their recommendations as I finally pick back up our series on pressure ulcers.

Without further ado:

RD- registered dietitian

The registered dietitian is a specially trained person who addresses the dietary needs of our clients. They make recommendations to the best diet to meet the nutritional needs of the client, including healing. 

Many times they have their own section of a chart where they along with the staff that works in the dietary office comments on the status of the clients dietary needs and makes suggestions. 

Examples

Debbie Dieter RD 
Seen by RD recommendations reviewed and approved by MD. 

These are about the only places that you see RD in the records, however frequently you see the word dietitian. The registered dietitian like the nurse has specialized training in the dietary needs of the clients they see.  
   

Monday, March 14, 2016

Abbreviations

Today we're going to look at another title. This will be the first in looking at 3 titles leading up to another longer post, where having an understanding of the individual titles will help with understanding of the healthcare system rather than a specific encounter in the medical record.  I find that having an excellent understanding of the healthcare system allows the client and attorney to communicate better and the attorney achieve better outcomes for the client.

Today's abbreviation:

LTAC- Long term acute care

An LTAC is a type of hospital. When it is abbreviated it is pronounced el-tack. A long term acute care hospital is similar to a traditional acute care hospital but the patients need ongoing acute care. The patients tend to be in these hospitals for months at a time. Patients are very sick, but stable. Many places feature an OR, ICU, and other critical care needs, but they do not necessarily feature absolutely everything that is in an traditional acute care hospital, such as MRI machines, ER's and other diagnostic services.  Not all long term acute care hospitals have operating rooms or intensive care units, so many times the sickest of the sick are transferred back to a traditional acute care hospital. 

The most common area to see this information is in the discharge planning from an acute care hospital. 

Examples

Pt. to be transferred to LTAC when cleared by surgery. 
Insurance approved LTAC stay, pt. to be discharged on Thursday to LTAC.    

Monday, March 7, 2016

Abbreviation

Over the course of our lifetime we come into contact with a number of seemingly duplicate abbreviations, and today our abbreviation is one that we need to look at when examining people who provided patient care. 

This abbreviation is a person's role at the institution in which they are currently employed and may change if they move to another institution or get promoted within the institution, so it is important to identify when speaking to them, that you are interested in speaking with them in that particular role because that was the role they served for the patient.

With that:

CM- case manager or case management

A key note about this abbreviation, unless it is the person's writing style to inconsistently capitalize letters, this abbreviation is always capitalized to help differentiate it from cm (centimeters). 
 
Examples

 Pt. was seen by CM staff today ahead of d/c to ensure all HH needs were addressed. 
(Patient was seen by case management staff today ahead of discharge to ensure all home health needs were addressed). 

Nancy Nurse RN, MSN, CM